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Yvo Dragt
Junior Communication Consultant, Traineeship
Want to improve communication processes and service delivery? Yvo helps government organizations with clear communication, customer journeys, and digital tools.
As a junior communications advisor, Yvo writes and edits content, develops intranet pages and newsletters, and actively contributes to service delivery. Analytical, customer-oriented, and enthusiastic.
Expertise
- Internal communications
- Process improvement
- Customer-oriented communication
- Plain language and content creation
- Social media and web editing
- Intranet, SharePoint and newsletters
- Target group and stakeholder analysis
- Government communication
Previous clients
- Prosecution: intranet messages, SharePoint pages, newsletter tool, process descriptions, stakeholder analysis and target group analysis.
- Municipality of The Hague: sports communication, newsletters, social media, web content, communication plan and resources.
- Gemeente Utrecht: editing of safety website, videos, and campaign materials.
- transvision: customer contact, analysis of customer conversations, and process improvement within the customer journey.
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Chamber of Commerce number: 30154318